Conflict resolution is a master tool for successful leaders and career professionals. The ability to effectively resolve conflict and to reconcile broken relationships is a critical skill to improve communication and performance within teams. This is necessary as research from the Human Capital Review reports that 85% of all employees deal with some type of interpersonal conflict in the workplace. Further, employees spend 2.1 hours/week dealing with conflict at a cost of $359 billion in paid hours. That is the equivalent of 385 million working days wasted each year in the US.
This session provides resources and strategies to address common topics of differences. Participants will discover the characteristics of high-performing teams and techniques to resolve conflicts that are disruptive or unproductive for team success. Register here.